Privacy Policy

Your privacy is important to us. Last updated: September 2024

1. Introduction

PrimeSpring Group ("we" or "us" or "our") operates the website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you:

2.1 Personal Data

  • Name and email address
  • Phone number
  • Postal address and postcode
  • Property type and size information
  • Cleaning service preferences
  • Payment information

2.2 Usage Data

We may also collect information about how the website is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.

3. Use of Data

PrimeSpring Group uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information so we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To send promotional communications (with your consent)

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Withdraw consent to data processing at any time